Privacy Policy

At Masar, we take your privacy seriously. This Privacy Policy explains what information we collect, how we use it, who we share it with, and what rights you have over your data.

By using Masar ("the Platform"), you agree to the collection and use of information as described in this policy. If you do not agree, please discontinue use of the Platform.

Masar is an AI-powered career guidance platform. For the purposes of this policy, "Masar," "we," "us," and "our" refer to the company operating this Platform.

Contact: [Your Business Name] [Business Address] [support@masar.so or your support email]

We collect information in three ways: directly from you, automatically through your use of the Platform, and from third-party sources you connect.

3.1 Information You Provide Directly

• Account information - name, email address, password
• Career profile data - current role, years of experience, skills, education, career goals, target roles, and timeline preferences
• Onboarding responses - answers you provide during the AI-guided onboarding conversation
• Uploaded documents - resumes or CVs you voluntarily upload to the Platform
• Progress data - notes, milestones, and actions you log within your career pathway

3.2 Information Collected Automatically

• Usage data - pages visited, features used, time spent, and actions taken within the Platform
• Device and browser data - IP address, browser type, operating system, and device identifiers
• Cookies and similar technologies - used to maintain your session, remember preferences, and analyze Platform performance (see Section 8)

3.3 Information from Third-Party Integrations

If you choose to connect a third-party account, we may collect:

• LinkedIn - public profile data including your current role, employment history, education, skills, and connections count. We use this data solely to pre-populate your career profile and improve the quality of your AI-generated roadmap. We do not post to LinkedIn on your behalf without explicit action.
• Other integrations - any additional platforms you connect in the future will be disclosed here with the same level of specificity.

You can disconnect third-party integrations at any time from your account settings.

We use the information we collect to:

We do not use your data to make fully automated decisions that produce legal or similarly significant effects without human oversight.

Masar's core service is powered by artificial intelligence. Your career data - including your profile, goals, onboarding responses, and uploaded documents - is processed by our AI systems to generate personalized guidance.

Specifically:

• Your inputs are used to build and refine your career roadmap in real time
• Aggregated and anonymized data may be used to improve our AI models
• We do not use your individual identifiable data to train AI models sold or licensed to third parties
• AI-generated outputs are tailored to you but are not a substitute for licensed professional career counseling

We are committed to transparency about how AI shapes your experience on Masar.

We do not sell your personal data. We share your information only in the following circumstances:

6.1 Service Providers

We work with trusted third-party vendors who assist in operating the Platform - including cloud hosting, analytics, email delivery, and payment processing. These vendors are contractually bound to use your data only for the services they provide to us.

6.2 Third-Party Integrations

When you connect services like LinkedIn, limited data is exchanged with those platforms as described in Section 3.3. This sharing is governed by those platforms' own privacy policies.

6.3 Legal Requirements

We may disclose your information if required by law, court order, or governmental authority, or if we believe disclosure is necessary to protect the rights, safety, or property of Masar, our users, or the public.

6.4 Business Transfers

If Masar is acquired, merged, or undergoes a similar transaction, your data may be transferred to the successor entity. We will notify you before your data becomes subject to a materially different privacy policy.

We retain your personal data for as long as your account is active or as needed to provide the service. Specifically:

• Active accounts - data is retained for the duration of your subscription plus 30 days after cancellation
• Deleted accounts - upon deletion request, personal data is purged within 30 days, except where retention is required by law
• Usage and analytics data - retained in anonymized form for up to 24 months to improve the Platform

Masar uses cookies and similar technologies to:

• Keep you logged in across sessions
• Remember your preferences
• Analyze how the Platform is used so we can improve it

Types of cookies we use:

• Essential cookies - required for the Platform to function. Cannot be disabled.
• Analytics cookies - help us understand usage patterns. Can be opted out via your browser settings.
• Preference cookies - remember your settings and customizations.

We do not use advertising or tracking cookies for third-party ad targeting.

Depending on your location, you may have the following rights regarding your personal data:

• Access - request a copy of the data we hold about you
• Correction - update or correct inaccurate information
• Deletion - request that we delete your personal data ("right to be forgotten")
• Portability - receive your data in a structured, machine-readable format
• Objection - object to certain processing activities based on legitimate interest
• Withdrawal of consent - where processing is based on consent, withdraw it at any time

To exercise any of these rights, contact us at [support@masar.so]. We will respond within 30 days. We may need to verify your identity before processing your request.

We implement industry-standard security measures to protect your data, including:

• Encryption of data in transit (TLS) and at rest
• Access controls limiting who can view your personal data internally
• Regular security reviews of our infrastructure

No system is completely secure. While we work hard to protect your information, we cannot guarantee absolute security. If a data breach occurs that is likely to affect your rights, we will notify you as required by applicable law.

Masar is not intended for children under the age of 16. We do not knowingly collect personal data from users under 16. If we become aware that a user under 16 has provided us with personal data, we will delete it promptly. If you believe a child has submitted data to us, contact us at [support@masar.so].

Masar is operated from the United States. If you are accessing the Platform from outside the United States, please be aware that your information may be transferred to and processed in the United States, where data protection laws may differ from those in your country.

By using Masar, you consent to this transfer. We take steps to ensure that any international transfers comply with applicable legal requirements.

Masar may contain links to third-party websites or services. We are not responsible for the privacy practices of those sites. We encourage you to review the privacy policies of any external service you visit.

We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top and notify you via email or an in-app notification at least 14 days before material changes take effect.

Continued use of the Platform after the effective date of any change constitutes your acceptance of the updated policy.

If you have questions, concerns, or requests related to this Privacy Policy, please contact us:

Masar support@gomasar.ai